Need support? We’re here for you.

Intake Form

Fill out our simple intake form to connect with a case manager who will help create your personalized reentry plan.

How to Qualify

Our programs are open to returning citizens in Michigan and their families, regardless of background.

Real Life XP

Intake Form

Personal & Contact Information

What is your first name?

What is your last name?

What is the best phone number to reach you? *

What is your preferred email address? *

Business Identity

What is the name of your business?

Do you have a business website?

Yes

If yes, what is the URL?

Which industry or niche does your business operate in?

What short description best explains what your business does? (1–3 sentences)

Business Stage & Background

Are you full-time or part-time in your business right now?

How many people are currently on your team including you?

Reason for Signing Up

What motivated you to sign up for Real Life XP?

What challenges or frustrations made you seek help right now?

What do you hope to gain or achieve through this program?

Technology & Tools

Are you currently using a CRM system?

Yes

If yes, which one?

What other tools, apps, or software are you currently using to run your business?

Financial Snapshot

What is your current personal credit score range?

Have you started building business credit yet?

Yes

Not sure

Have you received any business funding so far?

Yes

Not Sure

If yes, what type and how much?

What is your current average monthly business revenue?

Do you have a separate business bank account?

Yes

Support & Readiness

How quickly are you looking to make improvements in your business?

Are you able to invest financially into your business growth at this time?

What type of support do you feel you need most right now?

THE REAL LIFE XP DIAGNOSTIC

Pillar 1 — Mindset & Leadership

What’s the biggest mindset challenge holding you back right now?

What are you afraid will happen if you grow too fast?

What does “thinking like a CEO” mean to you today?

Where are you currently leading from reaction or intention?

How consistently do you execute on your plans each week?

What limiting beliefs show up most often in your business?

What would success look like if nothing was holding you back?

How do setbacks or slow weeks affect your confidence?

Do you have routines or habits that support your growth?

What’s the biggest decision you’ve been avoiding?

Pillar 2 — Passion, Purpose & Positioning

Why does your business exist beyond making money?

What specific problem do you believe you were built to solve?

Who actually needs and values your help the most?

How clearly can you describe what you do in one sentence?

What part of your work gives you the most energy right now?

What makes your business meaningfully different from competitors?

What do you want to be known for over the next 3 years?

How aligned is your current brand with your true purpose?

What type of customer naturally connects with your story?

What would your dream business look like if nothing held you back?

Pillar 3 — Structure, Systems & Processes

What parts of your business feel the most disorganized today?

What manual tasks are consuming most of your time each week?

Do you have written SOPs for your core processes?

What systems break down whenever things get busy?

What tasks could be automated immediately?

What onboarding experience do clients go through right now?

How predictable is your lead → customer process?

Where are clients slipping through cracks?

What bottleneck is slowing down your growth the most?

If you doubled your clients this month what would break first?

Pillar 4 — Marketing & Lead Generation

Where do your best leads currently come from?

How consistent is your weekly marketing output?

What message is resonating most with your audience right now?

What’s your current strategy for building trust online?

What platforms are working for you and which ones aren’t?

What’s your biggest marketing challenge or confusion?

What problem does your content solve for your audience?

How well do you track your marketing results?

What would more leads allow you to achieve this quarter?

What’s stopping you from creating consistent marketing momentum?

Pillar 5 — Sales & Conversion

What’s your current sales process from lead → client?

How confident do you feel when pitching your offer?

What objections do you hear most often and how do you handle them?

What does your follow-up system look like?

What’s your average close rate on warm leads?

How clear is your value proposition to new prospects?

What parts of your sales process feel unclear or uncomfortable?

What would more consistent sales allow you to do?

When people don’t buy what’s usually the reason?

Do you have multiple offers or just one signature offer?

Pillar 6 — Delivery, Fulfillment & Retention

What does a perfect client experience look like for your business?

What promises do you make and how consistently are you keeping them?

What are your clients’ most common complaints or concerns?

How often do clients return or buy again?

Do you collect testimonials or case studies regularly?

How do you measure client progress or success?

What system ensures every client gets the same high-quality experience?

What would help you deliver faster or better results?

What follow-up or retention strategy do you currently use?

What changes would increase your client satisfaction immediately?

Pillar 7 — Money, Credit & Funding

How clearly do you understand your numbers (profit, revenue, expenses)?

What’s your biggest financial goal for the next 12 months?

What would make your pricing feel confident and fair?

How unpredictable is your monthly income?

Do you currently track your business finances?

How familiar are you with building business credit?

What funding do you need for your next growth stage?

What’s your biggest challenge with money management?

What investments have made the biggest difference so far?

If money wasn’t an issue what would you build next?

Downloadable Resources

ID Checklist

Medicaid & SNAP Enrollment Guide

Housing Resource Directory

Get Involved

Volunteer

Mentor a participant, lend your skills, or support at events.

Partner With Us

Employers, landlords, and colleges — join us in providing opportunities.

Advocate

Stand with us for fair-chance hiring, expungement reform, and policies that promote second chances.

Board Service

We welcome passionate leaders to serve on our board. [Learn More]

News & Stories

Stay updated on reentry trends and community impact

>Blog posts on Michigan’s Clean Slate law and reentry best practices.

>Participant success stories and testimonial videos.

>Press releases and media coverage.

Supporting Second Chances. Building Stronger Communities.

Pages

Information

Address

2785 East Grand Boulevard, Suite 381, Detroit MI 48211

Call Us

(313) 883-9664

Email

[email protected]

Need support? We’re here for you.

Intake Form

How to Qualify

Our programs are open to returning citizens in Michigan and their families, regardless of background.

Downloadable Resources

ID Checklist

Housing Resource Directory

Get Involved

Volunteer

Mentor a participant, lend your skills, or support at events.

Partner With Us

Employers, landlords, and colleges — join us in providing opportunities.

Advocate

Stand with us for fair-chance hiring, expungement reform, and policies that promote second chances.

Board Service

News & Stories

Stay updated on reentry trends and community impact

>Blog posts on Michigan’s Clean Slate law and reentry best practices.

>Participant success stories and testimonial videos.

>Press releases and media coverage.

Pages

Information

Address

Call Us

Email

Newsletter